Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Wildkit. We are committed to delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy for information regarding order processing, shipping times, and delivery procedures.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times vary depending on your location:

Local Deliveries: 2–7 business days
International Deliveries: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on the destination, shipping method selected, and order size.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking updates to appear in the courier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Wildkit is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, Wildkit is not responsible for delays caused by carriers, customs authorities, natural disasters, or other events beyond our control.

If your package appears to be lost, please contact us and we will do our best to assist you in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging.

We will review your request and work toward a suitable resolution.

Delivery Confirmation

Once a package is marked as delivered by the shipping carrier, Wildkit is not responsible for stolen or missing packages. Customers should ensure deliveries can be received securely at the provided address.